A Mom’s Journey has a typical rate for shipment of between 15-30 business days. This may be subject to change in consideration of recent events. The COVID-19 pandemic has greatly impacted small businesses and our ability to get products online and to your door - but we are trying our best! Please email us at [insert new email here] if you have any questions or concerns about your order(s).
If tracking is available for your package, you will be issued an email notification at the shipper’s earliest processing time. Tracking information may take 2-5 business days to update across all systems.If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
We do our best to get your complete order to you at the earliest possible time. Sometimes your package may arrive separately if you ordered multiple items or combined shipping on another order.
A Mom’s Journey is committed to the highest standard of customer service. If you have any questions or concerns about the shipping process, please email us at Isabel@amomsjourney.ca.